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FMS+ provides the entire range of software and services for
franchisees to execute their business vision. The process starts
from customer leads and ends with customer service and support.
The solutions for franchisees can be segregated into the
following areas:
Localized Franchisee
Web Sites
Establishing and maintaining well designed Franchisee Web
Sites with Localized Content are critical for every
franchisee. Franchisee web site should play the role of a
primary lead generator. Consumers expect ecommerce-like
functionality (such as document upload and storage) on the
corporate web sites along with details such as location
addresses, driving directions, contact information, services
provided in the selected location, service hours and other
related information.
Sales and Marketing System
Nowadays most of the sales and marketing operations are routed
through the internet. Email campaigns, training libraries,
marketing and promotional materials in digital format, day to
day sales and marketing communications, company events, industry
events, product and service launches are handled via the
internet in order to reduce the costs and increase the Return
on Marketing Investment (ROMI). Localized marketing and
email promotions play a greater role in the success of the
franchisee.
Franchisee Operating System
Generally the Operating System software and solutions are
prescribed and supported by the respective Franchise System
Owner. However business who wish to have their own systems or
who are operating independently can choose to use our system. We
help customize and fine tune the solutions for your specific
business.
Anagha Group's FMS+ system provides operating systems
customized for several types of businesses. The solutions are
very flexible and built on the latest technology platform.
Industry standards are followed while building such solutions
with ease of use and simplicity in mind. The end customers'
requirements drive the specifications for the operating systems.
Franchisee Support System
While Franchisee Operating Systems are built on the industry
specifics, the Franchisee Support Systems are generic in nature.
Hence any business can leverage the Support Systems offered by
Anagha Group. However several franchise system operators do
suggest or recommend their preferred solutions.
The functions which constitute this module are: Lead capture,
Customer appointments, Contact management, Sales calls,
follow-up, Support calls, document library for training
materials, marketing materials, advertisement copies, franchisee
discussion forum for knowledge sharing, secured email or
messaging center and detailed reporting. All these functions are
incorporated into the FMS+ solution and available as a fully
internet based solution.
Performance Analytics and Reporting
The growth and success of the business is reflected in the
performance metrics. Extensive reporting with drill-down and
slice-and-dice features and performance analytics are core part
of the FMS+ reporting module. Lead Analysis, Sales analysis,
Actual versus Budget numbers, Royalty analysis, and Trend
Analysis are some of the areas of FMS+ Analytics module.
Key reports are provided in graphical formats downloadable to
PDF documents and spreadsheets.
List of Functions
The following list summarizes the functions available in FMS+
Franchisee Solutions suite. These solutions can be picked and
chosen based on the individual franchisees or independent
businesses.
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